If you are considering of getting a scorching tub or a sauna put in in your backyard, you are probably also thinking about how the supply of this kind of merchandise is structured. In this article, we will attempt to reply all the primary questions about the shipping and delivery fees, shipping and delivery process, or installation.
Customs, import or other expenses – will I have to have to pay back any of these?
Our company is primarily based in European Union, for that reason, none of the EU shoppers have to have to spend any extra fees. The rates you can obtain on our web site already include the VAT. Nevertheless, if you are buying on the title of your enterprise and want to get with % VAT, you can present us with your VAT quantity (the variety have to be legitimate in the VIES process, you can look at it below), and we will bill with % VAT.
If you are situated in a non-European Union country, the method is a bit different. Very first, we would invoice with % VAT. To get the merchandise shipped, you will have to have to pay out the import, customs, and VAT service fees to the govt of your place. After our carriers leave the country, you will be contacted by area authorities, and you will be provided directions on how to pay the service fees so that the item could be shipped to you.
What about the shipping and delivery selling prices?
For the scorching tubs, we typically do some special gives, as, for case in point, absolutely free delivery. Therefore, 1 can uncover free of charge shipping and delivery below a certain outdoor whirlpool product. If the shipping and delivery for a specific product is not absolutely free, you will locate the rate indicated on our web page. You really should examine the solutions beneath the description of the hot tub, the transport expenditures are generally indicated at the bottom of the web page.
Speaking of outside saunas, the shipping and delivery expenditures are not involved and have to be calculated individually. In order to convey to the shipping and delivery rate of an outdoor sauna, we ought to know the pursuing: (1) the model (2) the dimensions (3) pre-assembled or flat packed (4) the shipping tackle.
For the very hot tub heaters and other add-ons, the shipping and delivery price tag is included, apart from for non-EU nations these kinds of as Norway or Switzerland. If you can not come across the shipping price tag of a certain solution on our site, permit us know, and we will deliver you with this facts.
What is the supply approach of a hot tub?
Initially, we need to notify you that our enterprise does not supply set up companies. Generally, we transportation our products and solutions by truck with curbside supply, which implies that the truck will come to you and the unloading and installation will have to be arranged by you. See under the tips on how to unload a sure products:
Fiberglass very hot tubs: just one will have to be aware that these warm tubs are constantly sent entirely pre-assembled in the factory, therefore, a fiberglass incredibly hot tub will in no way be shipped as a self-assembly package. The weight of these sizzling tubs may differ between 150-170 kg. The most practical necessarily mean for unloading these types of a hot tub is a forklift. However, if a purchaser does not have accessibility to these or identical machinery, it is also achievable to unload this kind of a sizzling tub by hand. This can be carried out by a team of ~ 4 older people.
Polypropylene very hot tubs: these types can also be shipped only entirely pre-assembled in the factory. The excess weight of these sizzling tubs differs concerning 200-300 kg, so, handbook unloading turns into a small complex below. We endorse having some unloading machinery on internet site. Yet again, a forklift is the most encouraged selection.
Entirely-picket hot tubs: can be shipped either thoroughly pre-assembled in the factory, or not assembled (self-assembly package). The complete weight is all-around 200 – 300 kg. If you choose for a manufacturing facility pre-assembled product, it is advisable to use unloading machinery. If, nevertheless, you invest in it as a kit, you can basically unpack it and transfer the components manually. Have in intellect that at the very least 2 adults would nonetheless be needed for the unloading system.
The precise proportions and fat of just about every item can be found in the complex datasheets on our web-site (see the graphic beneath).
For more facts about how the very hot tubs are packed, click here.
What is the delivery process of an out of doors sauna?
Our saunas, as nicely as our warm tubs, are delivered with curbside delivery, which suggests that the truck will appear to you and the unloading and installation will have to be organized by you. Dependent on the design, our out of doors saunas can be delivered either fully pre-assembled in the factory, or as a self-assembly kit.
If you order a factory pre-assembled sauna, you will want to manage some form of unloading machinery. A forklift is the most encouraged alternative. You should have in thoughts that our trucks are not equipped with unloading devices, consequently, unloading is the customer’s responsibility.
If you choose for a flat-packed sauna, you can unpack it and unload the elements of the sauna by hand. Even so, just one should be aware that the heaviest aspect will weigh all around 200 kg, so, a group of grownups will be vital for the unloading procedure.
The actual dimensions and excess weight of each and every sauna can also be discovered in the technological datasheets on our internet site.
What obtain is wanted?
In most of the European Union nations, our very hot tubs are delivered with little (3,5 t) vans. An exception is applied for the most important warm tub products – picket and polypropylene incredibly hot tubs with an internal diameter of 2200 mm, as very well as for the rectangular scorching tubs with dimensions of 2000 x 2000, and 2200 x 2200 mm. These versions are way too massive to match into a common modest truck, so they are shipped with a large (18 m, 40t) truck. For that reason, the buyer need to make sure that the shipping area will be accessible by these truck.
In the Ireland, meanwhile, all scorching tubs, regardless of design or size, are sent with massive vehicles (18 m, 40t). If this causes inconveniences, allow us know, and we will see if we can come across an additional solution.
Outdoor saunas are usually delivered with an 18 m, 40t truck. The shipping and delivery put must therefore have great accessibility (wide road, superior highway area).
How is the delivery system structured?
After the manufacturing of your product is completed, our transportation supervisor begins wanting for readily available delivery dates, and contacts you to agree on the very best supply day and time for you. The supply is typically structured on doing work days.
On shipping and delivery, the items have to be inspected prior to unloading. Any missing components or destruction caused by transportation ought to strictly be marked in the shipping document (CMR), the document must be scanned and afterward sent to the seller’s accountable person within just 5 business enterprise times. If the parcel did not meet up with your expectations, you need to speak to us so we could fix the troubles.
The Client plainly understands that the put of manufacturing is in Lithuania. The Purchaser results in being the proprietor of the product or service immediately after the entire payment (100 % of the whole volume) for the merchandise. Be sure to be aware that the company TimberIN does not supply the solutions to the Clients. It is assumed that every single time the Customer seeks the shipping and delivery give from the enterprise TimberIN, TimberIN will act as the middleman and move the quotation of shipping and delivery price from the delivery firm to the Buyer.
If the shipping and delivery value is not demonstrated on the merchandise cart separately (for wilderness baths), or it is created as “free shipping” or “shipping included”, the Consumer agrees that the delivery price tag for such product or service is 280 EUR. If this supply does not meet up with the expectations of the Consumer, 280 EUR will be deducted from the complete sum.
The purchaser clearly understands that all pre-sale and submit-sale providers are provided from Lithuania as explained in the warranty variety.
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